500 University Avenue West, Minot, ND

Direct Care Resilience ECHO

Direct Care Resilience ECHO:
Leadership Series

Target Audience:
DD Agency Leadership, QDDPs, Supervisors

Every other Wednesday:
September 7
th, 2022 – November 19th, 2022

11:00am-12:00pm CT

Echo Resources
View Participant Guide
Case Presentation

The Direct Care Resilience ECHO® is a training series to support the mental health and wellbeing of Direct Care Workers. This project aims to expand and develop agency leadership and direct care professionals who support individuals with disabilities and those who are aging, by increasing awareness of mental health self-care, provide resources to help sustain and strengthen the current workforce, and limit staff turnover.


What is ECHO®: Extension for Community Healthcare Outcomes (ECHO) is a lifelong learning and guided practice model that exponentially increases workforce capacity to provide the application of best practices. The heart of the ECHO® model is its hub-and-spoke knowledge-sharing networks, led by expert teams who use multi-point videoconferencing to conduct learning sessions about evidence-based practices in education, health, and disability services. With this method, special service providers, case managers, administrators, direct care professionals and families have access to expert advice right in their homes, schools, and offices. 

Session TitleDate
Session 1: Intro to Resilience
Burnout is rarely an individual issue alone. This presentation will discuss risks related to caretaker/provider health during times of crises as well as models for both individual and organizational wellness.

As a result of attending, participants will be able to:
1) Differentiate between ‘burnout’ and ‘stress’
2) Identify tools for resilience for care providers
3) Identify traits of resilient communities and organizations

Speaker: Dr. Andrew McLean
Dr. McLean is Chair of the Department of Psychiatry and Behavioral Science at UND School of Medicine and Health Sciences. He has lectured internationally on pertinent behavioral and public health issues. Dr. McLean has a particular interest in collaborative models of care. He also is interested in individual and community resilience.
September 7th, 2022
Session 2: How to create a culture that supports mental healthSeptember 21st, 2022
Session 3: Organizational Communication pt. I

October 5th, 2022
Session 4: Organizational Communication pt. IIOctober 19th, 2022
Session 5: How to create an Inclusive and Welcoming Workplace: Diversity, Equity, and InclusionNovember 2nd, 2022
Session 6: Coping with StressNovember 16th, 2022